FlyerTalk Forums - View Single Post - Can't change room type at checkin?
View Single Post
Old Dec 21, 2007 | 8:52 am
  #6  
ALW
All eyes on you!
25 Years on Site
 
Join Date: May 1999
Location: Ottawa
Posts: 8,573
I normally wouldn't have believed him, but (a) it was the GM, and (b) there was a different price in points for the two room types (28K vs 56K).

He told us he'd never heard of it, until earlier this week he tried to change someone from 1K to 2D (or v/v) on a points stay and was told not. So he was presenting it as a recent change.

It sounded strange to me, but we weren't checking in, we were just looking at the rooms for a potential stay next week. If we'd been checking in, it might have been the usual BS from any service provider.

I believe all the replies here, but has anyone actually done this in the last week at a Marriott property (booked 2D, switched to 1K at checkin, or v/v)?

Thanks!

=aw
ALW is offline