Confirmed Reservations: Platinum Elite members receive confirmed reservations -- even when a flight is sold out -- when purchasing an unrestricted Y class ticket at least 24 hours prior to departure. Gold and Silver Elite members must purchase at least 48 hours prior to departure. (Available on most flights operated by Continental Airlines and Copa Airlines only. See SkyTeam Elite Plus benefits for long-haul SkyTeam-operated flights.)
I tried to get on 4 flights tomorrow - all nonstop, CO metal - and was told that all 4 were "too full". What's the point of this guarantee??