Originally Posted by
LAX-1K
In the bottom right corner of the Outlook window, there is a little tab that should say CONNECTED (that is, if you are connected to your server

). Click it; there should be options for DOWNLOAD FULL ITEMS; DOWNLOAD HEADERS THEN FULL ITEMS; and DOWNLOAD HEADERS.
If this doesn't work, I can try to suggest some other things....good luck!
Thanks for your comment - I can't seem to find this little tab though. Is there a menu this is in somewhere too - have had a look but can't find anything