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Thread: Kudos to UA for (finally) doing the right thing!
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Old Dec 18, 2007 | 4:36 pm
  #66  
boifromtroy
 
Join Date: Jan 2005
Programs: UA 1K; SPG Plat; Hyatt Diamond
Posts: 2,179
For the downgraded PAX, they should follow the s*/downgrade profile, which if the downgrade is for a majority of their trip, based on miles, they should get a CR-1, plus the difference in the fare.
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