According to the rules, you're correct. Are you doing any of the legs on LH? I've had a great experience setting up my RTW with them. I spent 40 minutes with an agent (at the res number...everytime someone picks up in under one minute) putting together the itinerary. It was sent to the rate desk for validation and pricing. Two days later, I got word that it was valid, with the price I expected. However, we decided to go the other way around the world and had to start over.

I did have to refer to the rules as the agent claimed that a certain LH codeshare in Europe wasn't eligible. I pointed out the latest version of the rules (thanks to FT...here's the link to the NZ version), and showed that the flight number was eligible and not excluded. The agent agreed and booked it!

I don't mean to hijack the topic, but a question to the FT'ers. On the RTW fares, UA only allows booking in A for the first class fare. However, SEA>SFO doesn't offer A or D, so I get bumped to economy. They booked me in M, but the rules say I should be booked in Y. Does UA have a program to instantly or otherwise pay a nominal amount to move into First when booked on a full Y fare?

Jsmbythebay - keep referring to the rules. Ask the agent to pull them up and then go over them with the agent. In any event, if you're not getting satisfaction, ask to be bumped to someone higher on the food train.

Eric