FlyerTalk Forums - View Single Post - Checkout Time Question

Dec 17, 2007 | 5:28 pm

#10

KENNECTED

Suspended

Join Date: Oct 2003

Location: New York, NY

Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred

Posts: 10,869

Quote:

Originally Posted by Camino1

I just left the Embassy Suites Waikiki and the latest checkout time I could get was noon, even though I am Diamond VIP.

I am learning the ropes, so please help me out. I am used to IHG where I can always get a 2pm checkout and at InterContinentals I get 4pm guaranteed.

Is this normal for HH Diamond? The front desk AND Diamond desk told me it was based upon availability. I need to know as my next few months of stays will be influenced by the answer.

Thanks for any help.

Quote:

Originally Posted by Camino1

Well, this is a revelation and a rude awakening to me, after often getting later checkout times with lower status from other programs.

This will affect which hotels I search for first in 2008.

You could always look at the Hilton Honors T&C
http://hhonors1.hilton.com/en_US/hh/...AABCCF73.etc21

Quote:

Late check-out upon request

If you need extra time in your room, call the front desk. We'll do everything possible to accommodate your request.

Based on the property, date, occupancy and other factors - as with any hotel, participating in any loyalty program - there might be circumstance that prevent a late check out.

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