Originally Posted by chgoeditor

Hi,

I believe this is all on the same PRN. When I go onto BA.com and enter the record locator number, the entire sequence of flights appears.

She's traveling on a Overseas Adventure Travel trip (which also booked the tickets) and OAT provides transfers to and from the airports. Unfortunately, OAT isn't very helpful in trying to get her rebooked.

The authorized user thing...I just called BA, posed as her and added myself as an authorized user. So at least they're now willing to talk to me about her schedule. But they don't seem very helpful at getting her rebooked. I'm going to call them again right now.