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Thread: Devalued to 5k:15k and crippled: Amtrak to Choice Privileges transfer
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Old Dec 12, 2007 | 12:46 pm
  #594  
nsx
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Originally Posted by RichLond
Did they try and get Southwest involved? Got to admit I wonder if they contacted Southwest to try and roll those credits back also.
As far as I have been able to determine, no such request has been made. Southwest puts its customers first and would never agree to reverse completed transactions.

Southwest knows that if you want your customers to take your loyalty program seriously, you have to take it seriously yourselves.
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