FlyerTalk Forums - View Single Post - Travel agent messes up name
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Old Dec 12, 2007 | 12:29 pm
  #2  
amps
 
Join Date: Mar 2006
Location: MOB / PNS / GPT
Programs: DL Gold Hopefully be DL nothing in 1 more year / Hertz Something / Hilton Honors Diamond
Posts: 838
I would definately hold the travel agent accountable to fix the mistake. Regardless of what the airlines may say, who's to say that TSA will let you board with the name descrepancy?

Have the Travel Agent cancel the ticket at no cost to you and if they don't do a charge back to you CC company and explain them the situation.

Remember airlines and TSA are two seperate entities.
amps is offline