C -
Grade of C- from me.
Pros:
1. Properties in smaller towns, which is a nice option most of the time
2. Free Breakfast, sometimes more then a simple continental breakfast
Cons: ( which are major to me)
1. Inconsistency among properties. I've stayed at really great properties
and really bad properties. Nothing consistent - which is more a symptom of their ownership model more then anything else.
2. As others have mentioned, their stay program is also inconsistent. Though
more times then not, stays have not posted unless one takes extraordinary measures in dealing with customer service. They could learn a few things from Priority Club and Hilton.