Originally Posted by
Tits McGhee
Yes, please write to Mr. Talling-Smith.
I've met him a few times and spoken to him by email a few more and he's a very nice gentleman who genuinely cares about this company and its customers. I'm sure he'd be thrilled to hear from you....
No, really.
If he genuinely cares about the company and it's customers - what does he think of the dreadful service being offered to CE pax at LGW - expecially with all the current use of charters?