Join Date: Nov 2007
Programs: AA, AS, BA, DL Plat, Chase UR, Diners, UA, F9, WN, SPG Gold, HH Diamond, Amex MR.
Posts: 436
I hope you are feeling better now, OP.
I am not an attorney, and you should consult one if you are unable to come to terms with the hotel.
If you think the hotel is at-fault, and if you think your damages are significantly higher than 50,000 SPG, then don't accept them as settlement.
Hopefully, you guys will settle amicably.