Originally Posted by trekkie

i was at sheraton princess kaiulani for one night 1/6 to1/7. stay was booked using points. upon check-in, was told taht i was upgraded to ocean view room which really is just a partial ocean room view even at the corner of XX60 rooms. i was rather displeased to find out later at 6 pm that i was on a smoking floor and even then only after i smelt smoke. when i enquired, i was told yes i was put on a smoking floor and that i had booked a smoking floor which wasn't true.

--same thing happened to me, but - thanks to this post - I was I able to call the plat concierge who had no problem booking me into a c&p non-smoking room. despite a few bumps at check in (due to human srror and quickly remedied) seems to be clean and, if not luxe, perfectly sufficient for the money.
Note to any starwood lookie-loos - this hotel is fine in the $100-150 or cat 3 range, but any more and it would be a severe rip-off.