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Thread: Question for the FAs
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Old Dec 11, 2007 | 2:52 pm
  #1  
Babu
25 Years on Site
 
Join Date: Feb 2000
Location: TPA & MCO
Programs: DL Diamond, AA EXP & UA Gold
Posts: 3,051
Question for the FAs
Continental FAs:

What happens when you receive customer praise or criticism for one of your flights? Are you notified of the comment? Does it have any impact (meaning should we even bother)?

Thanks!
Babu is offline