Originally Posted by
infy9001
Ahh.but the email response Jex got didn't mention anything about getting even a Club Room without a charge. Seems like they are gonna stick him with what the original booking is which is a "deluxe room".
Haven't received a response to my email yet

Just to give an update..i got a response to my email. All RA benefits on the award stay, but no room upgrade unless I want to pay THB 2500 for club room/access.