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Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 47,002
I'm not sure why the armrest needs to be up for taxi/takeoff/landing - there doesn't to be a legitimate reason, except perhaps if the changing G forces caused it to snap down suddenly - but so what?
Anyway, every announcement on AS includes the requirement to "lower aisle armrests".
Rules aside, the attitude of this FA begs for a message to customer care.