FlyerTalk Forums - View Single Post - SMS: "Do you want to take a survey?" NO NO NO NO NO

Dec 11, 2007 | 8:55 am

#2

aucarol

Join Date: Jul 2006

Location: MGM/ATL

Programs: DL, NW Silver Elite, Hilton

Posts: 2,344

Quote:

Originally Posted by BingoLoco

Anyone else have this problem: I call SMS, and before I get a representative I am asked if I want to take a survey. The problem being that it can take 3-4 times for it to recognize a no. I finally figured out that if I scream, "NO! NO! NO! NO! NO!" it tends to get it by the second try.

Highly annoying feature of Delta's phone system. I don't have much of an accent, and even if I did... it would be an Atlanta accent. So I would expect DL to get it right.

Anyway, not too big a deal but this sure does annoy me.

HA! Don't be so sure about your southern accent. I feel like I don't have one either, but my first trip to NYC, you'd have thought I was speaking a foreign language to them!!!!!

Last edited by aucarol; Dec 11, 2007 at 8:55 am Reason: and yes, the survey mess is annoying, to answer your post.