Ive gone thru the samething, in my case I checked only for the arrival night , turns out there was availbilty that night just Not for the next 2. The MOD asked if I wanted the Up for that night and to switch rooms by 11am checkout time the next day, I kept the room they gave me as I didnt want the hassle of having to change rooms especially the next morn when I was gonna be pressed for time.
So I am assuming you checked and found availability for All the nights that your res was for? If not check and see if in fact there is availability for all the nights you will be there.
We posted at the same time, however if Im correct its only the room that the Plat or Gold member will be in that is Upgradable, but finding 6 rooms there, seems a simple case of just another Hotel not wanting to give away what they would rather sell to someone wanting to pay. Thats alright with Me , just let that Hotel Leave Marriott and then they are free to decide what they want to do and not do.
Dont let them get away with it, take it up the ladder as far as you can, these Hotels ahve to learn their lesson. Too bad that Upgardes arent apart of the If you dont get it and its available the Hotel owes you $100, if it was then maybe they wouldnt be playing these games with Us.
Last edited by craz; Dec 10, 2007 at 9:25 pm