Originally Posted by
oliver2002
The question is which GDS/Software generated the itin. If they have not updated their table, a Eco extra fare may just show up as Eco and vice versa. Only Y & S SK fares on SK metal give you Eco extra.
Not sure of the software the TA used, but I've had bookings shown as "S Premium Economy" in which case points were credited properly, but the service level on the BT flight was of the same zero level as always.
BT FA's comment was that they don't have an Economy Flex class. But what are SAS thinking when they charge the full Flex price and put you on a low-cost carrier such as BT?