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Thread: Things that Marriott Brand Hotels consistently do INCORRECTLY!
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Old Dec 8, 2007 | 8:29 pm
  #6  
USirritated
 
Join Date: Jun 2007
Location: FLL
Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club
Posts: 5,162
Originally Posted by bdschobel
But, in fairness, is that a consistent error? Undoubtedly, every hotel on earth occasionally send a charge to the wrong room account. But it's apparently rare enough that I can't recall it ever happening to me. How often has that happened to you?

Bruce
Consistent, that depends on how you define consistent. At that hotel, no, but at other hotels, yes. I would say that I get billed for garage parking when I do not have a car at least twice per year (last time at Key Bridge October 5-7), get charged for full breakfast charges when I should only be paying for tip because I have a breakfast coupon (three or four times per year), or other form of free breakfast (last time at Renaissance Chancery Court September 23-29, and Ren Amsterdam September 29 to October 5), and I would say that sort of thing all falls under the same heading, wouldn't you?
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