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Thread: Thousands Standing Around: TSA Namesake Reports
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Old Dec 6, 2007 | 9:22 am
  #4  
PHLflying
 
Join Date: Feb 2007
Posts: 736
Lets remember, in any operations based environment there are peak times and non-peak times. So, when its not a peak hour, there may be some "downtime".

Agents standing around when the line is 5 mins or less = Good standing around

Agents standing around when its busy = Bad Standing Around.
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