Auh20 .. It looks like they might be planning to CUT some of the Premium services/benefits? The questions asked about WHAT we would like to see most were as follows. They kept asking you to choose the 5 you MOST wanted from this list, and then rate them with a "spend" of 1000 points, and then 2000 etc. Things like "World-wide upgrade confirmed (1 per year)" look ominous, as there is no mention or box to check for the current SIX a year that 1K's already get. It also curiously mentions only TWO x HK49 a year.


Service fee waivers (e.g., for itinerary change and excess baggage) (2 per year).
Curbside check-in.
Internet/Telephone check-in.
50% off exchange fees when using united.com.
Additional bonus miles on full fare tickets.
Discounted limousine service.
Complimentary upgrades on United Shuttle flights.
Acknowledgement of status onboard in all service classes.
Priority access to premium hotel following flight cancelations.
Priority Customer Relations line.
Free laptop cord.
Guaranteed Economy Plus zone seating.
Priority baggage handling.
Access to additional inventory of Mileage Plus Saver Award seats.
Notification of flight irregularities, changes, and revised itineraries in the air.
Guaranteed reservation on any flight with full fare tickets.
Your personalized profile in-flight (flight crew knows your meal and seat preferences).
Override blackout dates on Mileage Plus Award Tickets.
Red Carpet Club access on full fare tickets on the day of departure.
Priority status on upgrade list.
Dedicated check-in line at the airport.
Complimentary concierge service for non-travel needs.
Access to "Arrivals by United". Lounge/facilities following international overnight flights.
Complimentary annual Red Carpet Club membership.
Dedicated security screening lines at some airports.
Check-in using "Smart Card" technology.
Check-in at offsite location (e.g., car rentals).
Personal assistance at the airport (meet and escort to the aircraft).
North-America upgrade confirmed (2 per year).
Toll-free worldwide access to reservations
Complimentary hotel following weather-related cancellations.
World-wide upgrade confirmed (1 per year).
One stop telephone service center for problem resolutions.
Confirmation of upgrades 100 hours in advance.