Originally Posted by
kaiflyer
BA cancelled LGW-AMS with less than 48 hrs before take off, no reason provided. Offered no alternative that would have arrived less than 2hrs before the scheduled original arrival time. They did suggest LHR, but I refused it on the grounds of it being a different airport, besides they only had one seat left and it was probably sold by the time I ended up making my mind up.
Received a voucher for £50 for the next booking and of course the original fare was refunded. No reason for the cancellation provided.
Having read the EU comp clauses a few times, should I actually be entitled to more like 250 EUR?
Any views how correct the above is?
My understanding is that EU compensation would be payable unless BA can show that the cancellation was caused by "circumstances beyond their control". As this was LGW the reason for the cancellation was probably that they did not have enough crew to operate the flight. It seems worth submitting a claim and if BA contends that the cancellation was caused by circumstances outside their control then they should be able to prove their point.
I also thought that compensation should be paid in cash at the time of the cancellation, if BA has failed to pay on time it would also seem reasonable to add the costs of recovering the outstanding amount (in time etc). to the amount of the claim. This might prompt BA to stop playing fast and loose with the EU Regs.