Hello:

I've had a similar problem - my company phone card allows me to call to the US, but I cannot connect to an 800 number via the card.

I called the 1K desk here in the US (while in the US), and the CSA said there is no toll number for 1K, or for any of the elite lines.

She did suggest calling the (local country) number for United, which routes you to the India call center, and then asking for the 1K desk. The personnel there (I have had enough difficult experiences that I hesitate to call them "agents") are then supposed to route you to the proper (1K) personnel.

Haven't tried this yet, but I will when I'm next out of the US in mid-December.