FlyerTalk Forums - View Single Post - Fight cancellation notice in the wee hours
Old Dec 2, 2007 | 4:17 pm
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xFF
 
Join Date: May 2004
Programs: UA lifetime 1K
Posts: 2,033
Angry Fight cancellation notice in the wee hours

I was awakened by my cell phone ringing on the side table in my room at the Bonaventure, 3:35 AM Friday morning. Images of sudden illnesses, births or deaths vanished as I listened to the computerized voice telling me my 7:15 flight to AUS had been canceled, and I had been re-booked on a red-eye with 3 hr DFW layover. That would have been great (at least the info on the cancellation) if it were not for the fact the flight was 7:15 **PM** Friday evening.

Hung up on the computer, mentally filing the flight change under stuff to deal with in the morning, and couldn't get back to sleep for an hour. Over 24 hrs later, at LAX for the 7:30AM, no longer angry but still bemused, I related the tale to an agent, asking rhetorically what kind of moronic programmer would launch the passenger notification sequence without any regard to the time of day. He smiled wryly, and said, "An American Airlines one."
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