Oodles of other people in a Southwest thread saying the same thing this morning: Whather they transferred before or after Thanksgiving, nothing has shown up. And anyone who calls Amtrak gets the standard "8 weeks" brush-off.

So it looks like for whatever reason (could be as simple as someone on vacation) they missed another week's "window". So give it yet another week (at least) probably, unless they go through some special effort.