Join Date: Aug 2000
Location: Edmond, Oklahoma
Programs: DL Plat, Muti-year WN Companion Pass, A+, Hilton Diamond, Marriott Plat Ntl EmExElite
Posts: 941
You mean sort of like putting more rows of seats on planes, and then a few months later rolling out a big PR and advertising campaign announcing you are removing seats on planes to "give you more room in coach"?
It's funny the only thing USAir backed down was on the item that in comparison to the other items they changed did not create additional revenue. Oh sure, it might have when all the flyers would call their travel agents and tell them to only book full fare tickets, because they wanted to make sure they made elite status on USAir. Uh huh and that is going to happen. I wonder if they backed down because that was the only thing the other airlines didn't mimic and they knew they had to.
Guess USAir didn't get the memo from Continental, who during bankruptcy did everything they could to entice people to fly their airline by improving service, mileage bonuses, etc instead of nickle and diming their customers to get extra revenue. I thought when times were good and planes were full was the time to gouge your customers, not when you are running a lot of empty seats on flights where most seats were bought at a steep discount.
I guess I'll never understand airline economics.