You are absolutely correct! Does anyone else remember when changing non-refundables cost $25.00? Then $50.00, $75.00, $100...and now this? And ask any travel agent what's happened to their commissions. All of this while they have pushed everyone to e-tickets "because it's much more cost effective and we will be able to pass those savings on to our customers." Instead, a change fee on an e-ticket is in some instances more than the ticket itself! Try as I might, I see no way that the can justify raping the consumers this way and yet, eventually, we all come to accept it.

I agree with many in that I would rather let the market handle these arrogant SOBs. But can we afford to do that when many don't really have a choice but to accept what's handed to them? This is the kind of thing that invites legislation, odious as that may be.



[This message has been edited by Skyman (edited 08-31-2002).]