Early last week a business associate called
me for assistance. His wife and mother-in-
law were vacationing in Germany when the
mother-in-law had a very bad accident. It
was necessary for them to purchase a C fare
seat on LH from MUC to FRA. I contacted UA
Intl. as a 1k/mm and a very nice CSA took the
time to check their C seats and F seats dom.
and note their record for assistance. On
the Intl. leg from FRA to DEN UA upgraded
them both to F. They were on award tickets.
THANK YOU UA, you just won them for life!