What if we used one of those programs/services that will email 1 million, 2 million people with a message, etc? I.e. bulk email. Again, most people have no idea of the changes. If you don't believe that, go to your local coffee shop, sit down and have a coffee, and ask the person next to you what they think of the recent US/AA changes. I asked a friend what he thought about the changes, and the only thing he heard about was that the security questions would not be asked anymore per tsa rule and he said that was good. However, he knows nothing about changes to standby, use it or lose it, etc.