Originally Posted by
pbarutta
From the Zagat 2007 International Airlines Survey:
Alitalia:
While it offers better food than most, this Italian SkyTeam member gets knocked on almost every other count, from delayed flights to "shabby"-looking cabins to the crew's appalling attitude; many find the service on the ground "difficult" too (don't form close bonds with you luggage).
They forgot to mention continuous wildcat strikes and random cancellations of flights at last minute.