FlyerTalk Forums - View Single Post - What is the purpose of the BF concierge

Nov 23, 2007 | 6:06 am

#68

ContinentalFan

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Quote:

Originally Posted by Confirmed Must Ride

Speaking on behalf of one of the smaller UK stations..

We do try our best to ensure that a concierge meets every flight arrival. The problem is that we only have 1 concierge on a day, so it can be a real struggle to have a concierge meet the flight and be available for checking in customers as this kinda happens at the same time.

Being a relatively small airport though helps.

I only saw one at BRS last year, but two at BFS in 05, which surprised me. I recall that STN (2001) had two also. Has CO reduced the service from two to one concierge?