FlyerTalk Forums - View Single Post - What is the purpose of the BF concierge
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Old Nov 23, 2007 | 1:52 am
  #67  
Confirmed Must Ride
 
Join Date: Jun 2005
Location: Wild, wild west
Programs: Marriot Rewards, Gold Hilton HHonors, SPG
Posts: 45
Speaking on behalf of one of the smaller UK stations..

We do try our best to ensure that a concierge meets every flight arrival. The problem is that we only have 1 concierge on a day, so it can be a real struggle to have a concierge meet the flight and be available for checking in customers as this kinda happens at the same time.

Being a relatively small airport though helps.
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