Originally Posted by EWR ATC Hold

Our flight yesterday was delayed about 2 hours due to incoming aircraft. We spent enough time at the Emirates lounge and decided to head over to the gate to sit there for a while. We had no real need for the concierge, but when we got to the gate, we sat right next to the desk agents and the concierge. What we observed was the concierge and a non-rev (turned out to be an FA (when my AVOD broke I ended up sitting next to him) discussing whether he could sit in BF or not. They talked for well over a half-hour. All the while, BF and other customers came up and she basically ignored them. On the flight, she greeted one passenger--a gentleman that connected on VS from somewhere in Africa. Everyone else was completely ignored. With him, she was very helfpul, offering him directions to the PC at EWR and trying to get him to switch his VS number to a CO number lol.