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Old Nov 20, 2007, 9:38 am
  #7  
AS Flyer
 
Join Date: Sep 2001
Location: Seattle, WA
Posts: 5,970
Originally Posted by dave1013
One even comped me a picnic pack and I wrote her an Expression of Thanks.
While I can appreciate that you would appreciate this, it bugs me to no end. The company has been very adamant that we are not to comp anything other than one free drink. It's an expression of thanks and is supposed to be offered in conjunction with a "Thank you for flying with us, Mr/s ....." --- We wanted to find a way to recognize our most frequent flyers on board and let them know that, although we couldn't get them into the First Class cabin, we knew they were back there and appreciated them coming with us. Just a way of recognizing these folks when they flew in Coach. Certain FA's took it one step further and started comping anything and everything they could find to give away. Those of us that understand the reason behind this idea and do what the company asks end up looking bad when we tell someone that we aren't allowed to comp the picnic packs, or dig e players.
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