Originally Posted by
HRHMom
I am vocal with complaints so thought I would voice a compliment. Four of us are flying Thanksgiving Day, including my very allergic 12 year old. We are on 2 different itineraries because we bought a companion fare. I worry about my allergic one, so, even though I had talked to AS about that and the 2 itins when the tickets were booked, I called again yesterday just to make sure. There was no note in either itin about either of these concerns.
A very helpful and cheery AS employee named Suzanne helped me and noted the allergies (nuts and animals) and the meds we have to carry on, and even checked all 4 of our flights to see if any animals will be in the cabin. I know that can change at any time, but it was so nice of her to check and assure me that for the moment at least there are none.
Because I worry, I called this morning, and it is all in there, so, kudos to AS on this one!
Just a note that, although we would do what we could to ensure that your son is not exposed to nuts or animals on that particular flight, there is often peanut dust and animal hair left from previous flights. We also have very little control over whether those around you choose to eat nuts. We may not serve them but many people bring their own food. Be sure to let the FA's know of these allergies just as a heads up and be aware that they don't do a thorough cleaning of your seating area to ensure there is not any animal/peanut residue left behind. Just a heads up so you are aware.
One final note - according to a pilot I recently flew with, the way the air is circulated on board, it would be prudent for an allergic person to be seated closer to the front of the plane. I don't know this for sure but this is what I was told, FWIW.