Originally Posted by
thecompdude
Same thing as mentioned in the first post (except that the mailing address has changed).
Include the following information -
1) Covering Letter - Most important! Ensure you include information about the reason, why they should give you a status match. Tell them about your plans to use Continental as your primary airline and your need to travel to cities, which are CO hubs (so that you can talk about direct flights, etc.)
Also include information like Name, Address, Phone #, OnePass #, Email address, etc.
2) A copy of your current elite status card.
3) A copy of your latest elite statement.
Mail To:
Continental Airlines
Attn: One Pass Elite Match Program
P O Box 4757
Houston, TX 77210
I found it easier to call up,
tell them you mailed the documents, and if you say you are in a rush they will tell you that you can just email them those same documents. It took 24 hours for them to match afterwards. Also, apparently they have a pretty rigid list on what matches to what. I tried to match my mother's CX Diamond status to CO Plat, but they only accept matches from US-Based carriers (so her UA Prem Exec was only matched to CO Gold, but I was told a 1K WOULD be matched to Plat.)