Originally Posted by
star_world
It really is a very useful service - although now is getting to the point where there can be queues for the IRIS service also - have had 15-20 people in front of me in LHR T3, and at LGW a couple of times.
Wow. I've never had a soul in front of me at T2/T3 at LHR (5 at T4 once) and never at LGW (although I've only done it in LGW South once).