Strangely, Starwood never posts my stays or points from the Atlanta Sheraton Colony Square. (I stay there at least once per month). I have to call it in every time.

Hyatt, on the other hand, is excellent.

All of the airlines have improved enormously since the '80s. Delta seems to have everything very well organized. AA and US are generally good. UA, CO and NW are a bit worse. And the minors are hit or miss.