Originally Posted by
lucky9876coins
Has it gotten better? I definitely think so. The fact that we can choose seats online alone makes it better. Still, the reliability is awful! It is down a lot, we can't access our accounts on a semi-frequent basis, and I see more error messages on the bomb than anywhere else.
I would say that is the ONLY thing that is better.
It is STILL inferior to United Connection, from a decade ago. Why can't UA realize this?