Originally Posted by
indufan
Well, if it's not, it ought to be. Somebody should file a class action deal to stop this practice right now. I am tired of Grandma and Grandpa from being misled that they won't have to change planes on their "direct" flight.
While this may not currently be illegal, it is def deceptive. I know that most carriers do it, but it still isn't "right". I can't imagine that the benefits that DL gets outta this outweigh the cost in goodwill.
