A FlyerTalk Posting Legend
Join Date: Nov 2000
Location: Atlanta, GA, USA
Programs: DL estranged 1MMer and lifetime gold, F9/CO/NW/UA/AA once gold/plat now dust, Spirit RIP
Posts: 42,238
OnePass has taken a real hit these past six months or so...far fewer specials, no Q/T fares on most they do have, loss of the HP partnership (making them weaker to the West) and a number of other things.
Probably the most blatant devaluation was the elimination of off-peak awards; the company line on that was that they were taken away because they were hardly ever used (Garbage! Anyone who wanted a standard award and qualified, even for just half a roundtrip, was glad to get the reduction in miles needed. I used them many times.) The off-peak elimination was 20% right there.
But the thing that has me looking around for alternatives is the apparently increasing prevalence of the EasyPass devaluation, where standard awards are scarce but EasyPass is available for twice the miles. Continental wants you to see the glass as half full (i.e. EasyPass enabling something that wouldn't have been possible otherwise), but increasingly it's looking half-empty (EasyPass taking away standard-award seats and being the mechanism of choice to devalue miles by 50%!).
Continental realizes they have a P.R. problem and lately has been putting out aggregate-total statistics on awards redeemed (but with no context on the type of award or how many did not get redeemed, or whether redemptions are anywhere close to the % growth of outstanding miles).
Because of all the different usage and earning patterns, people have different reads on how much of a hit they've taken. Upgraders are different from people who do free-travel awards, and there's always someone who might use awards only to go to Cleveland that Continental could trot out to say, "I have no problem getting awards at the lowest level."
But for OnePass I'd say the ballpark figure would be around 30%, approaching 35%.