FlyerTalk Forums - View Single Post - Elite Agent says cannot split a record.
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Old Nov 13, 2007 | 8:16 pm
  #17  
cfischer
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Originally Posted by Blank Sheet
Open the itn via https://www.nwa.com/cgi-bin/res_info.pro
You have four pull down boxes to select from at the top
Top left box is "Change or Upgrade Reservation"
Select "Worldperk miles upgrade"
Click Go

Sometimes it doesn't retrieve the itn because of mulitple issues. Some of which can be cleaned up by nwa.com support.

Now from memory. Select only the individuals you want to split off the existing res and proceed to available flights. At that point the itn is split and simply cancel the remaining transactions.

Nice find Oliver2002. Never knew that nwa had docs that layed it out.
very nice find ^ Does anyone know if the non-Elite companion will keep the premium seat next to you once you self-split the PNR? My wife and I are doing BOS-MSP-HNL over Thanksgiving and I chose the combined PNR to make sure we get 10 A/B for MSP-HNL knowing that EUA won't pick me up for BOS-MSP and I would have to rely on the battlefield ... any experience with premium seats after a PNR is split that way?????
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