FlyerTalk Forums - View Single Post - US Airways/BOA Visa Signature Card Question
Old Nov 12, 2007 | 9:19 am
  #1  
upgrader
20 Years on Site
 
Join Date: Dec 2001
Location: Orlando, FL, USA
Posts: 2,398
US Airways/BOA Visa Signature Card Question

Strange call to BOA Customer Service on this card. My wife called to cancel her card and was told "all points earned with card would be lost upon cancellation". She has had the card for four years so it's not a case of churning and trying to get a quick bonus for initial signup and then cancelling. Anyone ever hear of this happening? I think she may have misunderstood and the agent was saying "points earned for the current month would not count" or something like that. Just wanted to check to see if any FTers had encountered anything like this with BOA.
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