You do realize that of all the people who fly, the percentage of them on this forum is probably close to .0000000000000000001
Right?
Also, and you can look this up if you want because it is a proven fact, people are quick to complain but slow to compliment.
You can easily find websites complaining about any business, group or agency but you rarely find one praising them or others.
Millions and millions of people LOVE Wal-Mart, but there are dozens of anti Wal-Mart website but no (or few) websites praising them.
To think or claim that the complaints you read about online are indicative of the majority opinion or the overall travel experiences of the masses would be incorrect.
People are quick to complain and slow to praise.