Originally Posted by
pigx5
Last time, we, my family and I, were in LGA and got terrible treatment.
I asked for the agent's name and he refused to give me.
In addition, I found many agents' badges were the reverse side and you could not know what was his/her name.
When I tried to use my camera to tape him, he called the security.....
Yeah, it seems the majority wear them reversed for the explicit purpose of keeping anonymous. As per the letter in my original post, they are not required to show their badges to customers.
I guess a sly taping could always be sent in...