FlyerTalk Forums - View Single Post - KLM Denied Boarding Compensation TLV-AMS
View Single Post
Old Nov 10, 2007, 12:59 pm
  #7  
jetfan
 
Join Date: Jun 2004
Location: Netherlands
Programs: FB Platinum, M&M, BA Executive Club, Sofitel Plat, Priority Club, Starwood Preferred Guest
Posts: 1,447
Originally Posted by NickB
Yes, if the operating carrier is an EU airline, the regulation also applies to EU-inbound flights "unless they [i.e. pax] received benefits or compensation and were given assistance" in the country of departure. While the reg does not explicitly say so, I would argue that comparable benefits or compensation is implicit.
Well...... that remains to be seen.
Even though indeed the rules seem pretty clear on this, I know for a fact that KL and AF blatantly state that the EU rules are only applicable for flights originating in the EU and not TO EU countries.
My company has had claims denied by them with this reasoning.
We put up a bit of a fight but in the end we have a business to run so did not bother to pursue further.
And I have heard from other Frequent Travellers that this happens more often.

Keep us updated please!
jetfan is offline