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Thread: VX Virgin America went from Fantastic to Worst
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Old Nov 9, 2007 | 3:38 pm
  #6  
BEAV
20 Years on Site
 
Join Date: Jun 2002
Programs: Hyatt Explorist, IHG Platinum, Celebrity Cruises Elite Plus
Posts: 1,266
Originally Posted by nermaljcat
Did you receive any compensation? It was probably a system error (possibly hacker...), but IMO they should take responsibility regardless and show their customer focus.
That's why I'm curious to learn more about retsef's situation because it's the complete opposite I experienced from a customer service standpoint.



http://flyertalk.com/forum/showthread.php?t=754564
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