FlyerTalk Forums - View Single Post - Does this happen at Marriott's too?
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Old Nov 9, 2007, 1:15 pm
  #13  
boltor
 
Join Date: Oct 2003
Location: Maryland
Programs: Marriott Lifetime Titanium, Hilton Diamond, IHG Platinum, United Silver
Posts: 178
No feedback yet from Marriott, but Starwood is paying attention. Here's a quote from the official Starwood Lurker from the equivalent of this thread in that forum:

"FWIW, this event was sent to all North American Starwood General Managers last night by the President of the division with a directive to adhere to Starwood's policies concerning all things related to housekeeping, in which the proper replacement of in-room items is covered in detail.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide "
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