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Thread: Trouble bookings flights today???
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Old Nov 8, 2007 | 3:16 pm
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nsx
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Originally Posted by mctrees02
I logged into my RR account to book a flight today using my travel funds. Went through the standard process...but I've never received a confirmation e-mail, the flight doesn't show up in my RR account as a future itenerary, and my travel funds now show to be $0 (I had about $417 and booked a $49 fare). I called CS and was told that my purchase is "processing" and I should receive my confirmation e-mail within 2-3 business days. At that time my travel funds will reflect the appropriate balance. In the mean time...I can't use the rest of them to book other flights!
The funds re-use system is probably having indigestion. I had this happen before on a schedule opening day, and one other time. Expect your funds to become visible and usable within 2 hours or so.
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